Privacy Policy

Kraken Design is an interior design studio specializing in custom furniture, space planning, and renovations, based in Belgrade.

Our team values your privacy and is committed to protecting the personal data of all visitors to our website. This Privacy Policy explains what data we collect, how we use it, and the measures we take to ensure its protection.

Collection of Personal Data

We collect personal data that you provide to us through the following communication channels:

  • - Contact form (name, email address, phone number, message content)
  • - Phone calls, direct email, WhatsApp, Viber, Telegram, social media

Additionally, our website uses Google Analytics and Meta Pixel, which may automatically collect technical data such as IP addresses, device types, browsers, geolocation, and other similar information. Details on how these tools collect and process data can be found on their respective official websites.

All data collection, storage, processing, and usage activities are carried out in full compliance with legal regulations.

Purpose of Data Processing

The collected data is used exclusively for the following purposes:

  • - Communication with potential and existing clients regarding business collaboration
  • - Execution of agreed services
  • - Marketing activities, including remarketing campaigns on social media and Google advertising

Your data will not be used for any other purposes without prior notice and, where necessary, obtaining your consent.

Personal data will only be used for the purposes for which it was collected and will not be repurposed unless legally required, such as in cases of criminal prosecution or national security protection in the Republic of Serbia.

Sharing of Data

Personal data will not be shared, sold, or transferred to third parties, except in the following cases:

  • - When the user explicitly requests or consents to data sharing (e.g., for communication with contractors)
  • - When legally required in accordance with applicable regulations

Data Storage and Protection

We do not store data on servers or databases, except for those retained within electronic communications (emails, SMS, messages via apps, and social media).

We implement appropriate technical and organizational measures to ensure the protection of personal data from unauthorized access, alteration, loss, or misuse.

User Rights

In accordance with applicable personal data protection laws, users have the right to:

  • - Request access to their personal data
  • - Request correction or deletion of their data
  • - Restrict or object to data processing in certain cases
  • - Withdraw consent for data use in marketing activities

To exercise these rights, users can contact Kraken Design via email at info@krakendesign.rs

Official Communication Channels

To protect against potential misuse and fraudulent representation, please note that official communication with Kraken Design is conducted exclusively through the following channels:

Changes to the Privacy Policy

Kraken Design reserves the right to update this Privacy Policy periodically. Any changes will be published on this page and will take effect upon publication.

For any additional information or inquiries regarding personal data processing, users can contact Kraken Design via email at info@krakendesign.rs.